Refund Policy

At Rayan Cloud Solutions, we take pride in providing high-quality digital services including website development, digital marketing, app development, and related solutions. Our team is dedicated to delivering each project with care, transparency, and professionalism.

We understand that sometimes situations change, and you may need to request a refund. This policy outlines how refunds are handled for our services.

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1. Project-Based Services

For project-based work such as website design, development, or digital marketing campaigns:

• A non-refundable advance payment is required to begin the project.

• Once the project has started, refunds are generally not applicable since resources, planning, and time are already allocated.

• However, if a project is cancelled before any work has begun, a partial refund may be considered based on the initial payment and time invested in project preparation.

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2. Custom Development or Design Work

Custom solutions are created specifically for your business needs. Due to their personalized nature, refunds are not available once design, coding, or development work has started.

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3. Marketing and Subscription Services

For recurring or monthly marketing services:

• You may cancel your subscription at any time, but refunds will not be issued for the current billing cycle.

• Prepaid services will continue until the end of the paid term.

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4. Quality & Client Satisfaction

We are committed to client satisfaction. If you are not satisfied with the service provided, please reach out to our team. We’ll review the situation and work toward a fair resolution — whether that means revising deliverables, providing additional support, or offering a suitable adjustment.

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5. Refund Credit

If your refund request qualifies under this policy:

• Send your request via email to support@rayancloudsolutions.com with your name, project details, and reason for the refund.

• Approved refunds will be Credit within 7–10 business days using the same payment method used for the original transaction.

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6. Contact Us

For any concerns or refund-related inquiries, please contact our support team:

📞 Phone: +91-8062178732
📧 Email: support@rayancloudsolutions.com
🌐 Website: Rayan Cloud Solutions